As many of you know, I work for a small (joking) church in Houston — Champion Forest. This spring we revamped the main website, and recently, we redesigned the student site, In Your Element. (In both cases, we actually means “I”) The redeisgns went really well, and I think most people are very happy with the results. I have only received a handful of complaints–and most are prefaced with “as an experienced internet user I feel….” It always makes me laugh that people feel they must add comments like that to be heard.
Today, I revamped the “New to CFBC” section by adding a Q & A instead of the bulleted list. I added questions like “What to Expect,” “Where Should I Go,” etc… The idea is that I’m trying to figure out which questions people really ask and give them the information in a manner that is easy to digest and is accessible from only one location. I also included links to find more information about each of the various questions, but I still want to provide one place to get the answers to the most important questions. Also, I am testing a new “highlighting” format (I saw it on another site early…but I can’t remember which one it was.) that should further help people to glean only the most important information on their first glance.
That being said–what do you think about it? Are there any questions I’m forgetting? And most importantly, does it make sense?
Send me an email (amaddox AT gmail.com) or comment on this post. I appreciate all comments, even the ones that may “critique” my work.
At any rate, I try to constantly reevaluate the usefulness of our website, even as we are looking at purchasing a stats program to help us determine what is useful on the website and what people are actually viewing.